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Returns policy

To guarantee your satisfaction, we offer the following returns policy

1 year warranty on defective items.

30 day return policy on unused/unsheathed devices with full refund on the purchased items. This only applies if THE SEAL IS NOT BROKEN ON THE EROSCILLATOR®.

30 day refund policy for used items. In the unlikely event you are not satisfied with your Eroscillator, you have 30 days to return it for a refund. A 20% sanitary disposal fee applies as we cannot repurpose used devices, for obvious health concerns and regulations.

Shipping costs are non refundable.

Returned devices must imperatively include their order number and should be shipped to:

Swiss Healthcare Solutions Sàrl
BP. 143 
39, rue Peillonnex
CH-1225 Chêne-Bourg
Switzerland

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